BOXX GYM

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Privacy Policy

Effective Date: 12/04/2025

1. Who We Are
BOXX GYM is operated by BCG BOXX Ltd, a company registered in England and Wales (Company No.16104778), with its registered office at Unit 26 - 27 Storforth Lane, Hasland, Chesterfield S41 0QL.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, date of birth, address.

  • Payment Information: Billing details (processed via secure third-party payment processors).

  • Health and Fitness Information: Any relevant health details provided to tailor your workout or training program (with your explicit consent).

  • CCTV Footage: We use CCTV within the gym premises for safety and security purposes.

  • Usage Information: When and how often you use our facilities, classes attended, and services booked.

  • Marketing Preferences: Your preferences for receiving marketing from us.

3. How We Use Your Information

We use your data to:

  • Manage your gym membership and provide services.

  • Ensure the safety and security of our members and premises.

  • Communicate with you about classes, schedules, and membership updates.

  • Send promotional emails (only if you opt-in).

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your data include:

  • Contractual necessity: To fulfil our agreement with you.

  • Consent: For marketing and optional health data.

  • Legitimate interests: To run our business effectively and improve services.

  • Legal obligation: To comply with laws and regulations.

5. Data Sharing and Third Parties

We do not sell your data. We may share your data with trusted service providers who support our business (e.g., booking systems, payment processors, marketing tools), but only to the extent necessary.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Data Retention

We retain personal data only as long as necessary for the purposes set out above, or as required by law. CCTV footage is typically stored for 30 days unless required longer for investigation purposes.

7. Your Data Protection Rights

Under data protection law, you have rights including:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Erasure of your data ("right to be forgotten").

  • Restriction of processing.

  • Data portability.

  • Objection to processing.

To exercise these rights, contact us at:
📧 Email: bcgboxx@gmail.com

8. How We Protect Your Information

We implement appropriate technical and organisational measures to keep your data secure, including encryption, secure access controls, and staff training.

9. Cookies

If you use our website, we may collect data via cookies. 

10. Contact Us

If you have any questions about this policy or how we use your data, please contact:

Data Protection Officer
BCG BOXX Ltd
📧 bcgboxx@gmail.com
📬 [Unit 26 - 27 Storforth Lane, Hasland, Chesterfield S41 0QL

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
🔗 www.ico.org.uk